Soman a 59 year old man from Ernakulum in Kerala contacted Eyeway Helpdesk at Little Flower Hospital (LFH), Angamaly. He was referred to the Helpdesk by the doctors of the hospital. Up until four years ago he worked as a truck driver and provided for his family comprising his wife, daughter and a son without any hiccups.

Doreyappa is 35 years old and is a resident of Hassan district in Karnataka. He lost his eyesight due to Retina Detachment when he was in school. He has studied only till 7^th standard. He could not continue his studies further both due to poverty and the onset of visual impairment. His father was a farmer and mother was a daily wager. He relied on parents to live after starting to lose his vision and never worked until he got married.

Elza Joseph who works with the NGO Pardada Pardadi Educational Society in Anoopshahar, UP contacted Eyeway on behalf of two visually impaired students. Both these children are blind by birth due to retinal detachment. The NGO caters to the needs of poor and disabled girls by providing them with accommodation, education, training and life skills.

Sangameshwar Sangundi is 20 years old. He is from Borati near Solapur in Maharashtra. He belongs to a low income family of five people. He is the eldest among three other siblings. He had normal vision till the age of 6 years until he contracted jaundice which adversely affected his eyes. As a result, cornea in one eye was damaged leading to a complete vision loss and he lost partial vision in the other eye. On consultation, the doctor suggested that the eye with partial vision could regain better vision in the long run. Doctor left eye operation as an optional decision to the family.

Teena is 34 years old and an 80% visually impaired woman. She contacted the Eyeway Helpdesk from Hapur, Uttar Pradesh. She came to know about the Helpdesk from an acquaintance of hers. She belongs to a farmer family and she is youngest to two elder brothers. She experienced eye-related problems since birth and her vision kept deteriorating. She managed to study up till her MA in Sociology pursuing her education in mainstream institutions.