The mobile grievance redress system, adopted by the Jharkhand disability commissioner, will be implemented by all the states and Union Territories so that cases concerning disability are disposed of without delay. The office of the chief commissioner for people with disabilities at the Centre has written a letter to all commissioners and asked them to replicate the mobile grievance redress system of Jharkhand.

The state has redressed more than 5,000 cases in the past three years through mobile courts in remote villages. Sources in the office of the state disability commission revealed that in the past three years (2008-11) 5,208 cases were registered through mobile courts and of these 5,139 were disposed of in a few days. Maximum cases, around 900, were registered on a single day in Giridih district.

The cases were related to issuance of disability certificate, proper health check-up and reservation in educational institutions and government jobs. State disability commissioner Satish Chandra said in the past three years a total of 9,494 cases were registered and 9,053 have been disposed. Of these more than 62% cases were registered and disposed of through mobile courts. The rest were received at the regional offices in Dumka, Hazaribag, Jamtara, Ranchi and Bokaro.

"I am happy that the innovative concept of Jharkhand will now be replicated in other states and Union Territories," said Chandra. He revealed that after the office of the chief commissioner asked all the states and Union Territories to adopt the system, the commissioners from West Bengal and Karnataka have been in regular touch.