Those voters who are suffering from physical ailments can be given relaxation from the Queue system and should not be kept waiting, said Election Commission in a notification.

Those who are visually challenged and with physical ailments can seek the help of another person to cast his or her voting. As per the order issued, if the presiding officer is convinced that the person cannot cast the vote by himself, then another person above 18 years of age and is mentally fit can help the pother party to cast his or her vote can accommodate him to cast his vote.

The person who is helping the voter should produce an affidavit before the presiding officer. If both the affidavit and the voter meets the required criteria, even a candidate or polling agents can be the helper.

Source: http://www.newindianexpress.com/cities/kochi/Disabled-can-Skip-the-Queue/2015/10/27/article3099322.ece