Shaina Jhaveri, a 28-year-old woman from Mumbai, grew up in a financially stable family and enjoyed a childhood much like any other—filled with education, routine, and aspirations. Her life took an unexpected turn when she was diagnosed with Retinitis Pigmentosa, a degenerative eye condition that gradually led to severe vision loss. As her sight deteriorated, everyday activities, academic plans, and career dreams became increasingly uncertain.

Shaina completed her schooling with determination—Class 9 through the mainstream system and Classes 10 and 12 via open schooling. She went on to pursue a Diploma in Pre-School Management, reflecting her interest in early childhood education. Motivated to study further, she enrolled in a graduation course in Economics. However, the rapid progression of her vision loss forced her to discontinue her studies after the second year, leaving her and her family deeply concerned about her future independence.

At this critical juncture, Shaina’s parents approached Eyeway, seeking clarity and guidance. Their interaction with the helpdesk marked a significant turning point. Through systematic counselling, Shaina was guided to obtain her Unique Disability Identity (UDID) Card, enabling access to government schemes and essential support services.

Understanding that technology plays a key role in independence, Shaina was encouraged to learn assistive technology, including screen readers and accessible smartphones. This helped her rebuild confidence and reconnect with education and employment possibilities. She was also guided to resume her graduation through distance education, with assurance of accessible study materials and examination support.

Alongside academics, Shaina received guidance on mobility, independent travel, and concessions that made daily movement easier and safer. Beyond structured rehabilitation, she continued nurturing her interests in yoga and music, which supported her mental well-being and self-expression.

Today, Shaina’s journey reflects a gradual yet powerful shift—from uncertainty and dependence towards confidence and self-reliance. Her story highlights how timely information, empathetic counselling, and a holistic approach can enable persons with visual impairment to reclaim their aspirations and move forward with dignity.

Team Eyeway