Veena (name changed), a 15 years old girl from Cochin, Kerala contacted Eyeway the day before her 10^th Board exams. She is suffering from Bilateral Macular Scar which is gradually deteriorating her vision. Her visual impairment is more than 40% but still, she doesn’t possess a disability certificate. She hails from a low-income family where her father works as a “help” in a shop and her mother is unemployed.
 

Ranjan Gupta (name changed) is 23 years old. He is from Chikali, Buldana in Maharashtra. He belongs to a six-member family of his mother, father and four siblings. His father is a farmer and his mother is unemployed, thus a low-income family.  He was born with his eyes shut and his parents found out there were no eyeballs in his eye socket, leaving him blind. Though the child’s eye condition left the parents shocked, they never lost hope and always took care of him.

The first time Rajesh Chauhan (name changed), a 70-year-old visually impaired man connected to Eyeway from Ahmednagar, Maharashtra was in March 2017. Him being a radio enthusiast, he heard the Eyeway radio promos and contacted the Helpdesk to find out more about the service. Since then he has been a frequent caller to the Helpdesk. In the past months, there were many interactions between our counsellor and Mojesh. Most of the issues he sought answers to, were regarding his financial needs.